Service Manager

Bhansali Wheels Private Limited wants to bring on a Service Manager for its Rahata team. 2 candidates will be hired for this role. Great for first-time job seekers. You can earn up to ₹25,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Marketing | Type : Sales | Languages : Marathi, Hindi, English

Your responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• Open to freshers
• Education: 12th Pass
• Good knowledge of English, Hindi, Marathi, Marketing and Sales
• Male Only
• Basic English
• Freshers can apply
• Marketing
• Type: Sales
• Languages: Marathi, Hindi, English
• A calm under pressure, patient attitude

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

Quick facts

• Job location: Rahata
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time
• Vacancies: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Bhansali Wheels Private Limited today.