Debt Recovery Agent Process

A new Debt Recovery Agent Process role is open at Bhavani Business Solutions, Bhandup, Mumbai. The team is filling 15 vacancies. You can earn up to ₹25,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Type : Outbound, Domestic | Languages : Marathi, Hindi, English

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with Domestic, English, Hindi, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Marathi, Hindi, English
• Someone patient and customer-first

Compensation

Salary: ₹13,000 – ₹25,000 per month, based on skills and experience.

Roles and responsibilities

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You'll escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Quick facts

• Work location: Bhandup, Mumbai, Maharashtra
• Vacancies: 15
• Job type: Full time
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Work mode: Office-based
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Bhavani Business Solutions. It takes less than a minute.