Debt Recovery Agent Process

Bhavani Business Solutions is hiring a Debt Recovery Agent Process in Kalyan West, Mumbai. You can earn up to ₹22,000/month. Freshers can apply. There are 22 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Type : Domestic, Outbound | Languages : Marathi, Hindi, English

Skills and qualifications

• Ideal for freshers starting their career
• Education: Tenth Pass
• Comfortable with Domestic, English, Hindi, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound
• Languages: Marathi, Hindi, English
• Someone customer-first and polite

Key responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

What you get

Compensation: ₹12,000 – ₹22,000 per month.

Job at a glance

• Work location: Kalyan West, Mumbai, Maharashtra
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Openings: 22
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Employment type: Full time

Click Apply to send your profile to Bhavani Business Solutions. It takes less than a minute.