Dra Candidate

Looking for a Dra Candidate role in Ghatkopar East, Mumbai? Bhavani Business Solutions is hiring now. 5 candidates will be hired for this role. Salary is up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Pay and perks

You will be paid ₹18,000 – ₹25,000 per month.

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with Complaint handling, Verbal communication, Active listening, Hindi and English
• Basic English
• 1 - 2 Years Experience Compulsory.
• A patient, polite attitude

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Quick facts

• Location: Ghatkopar East, Mumbai, Maharashtra
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Vacancies: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Bhavani Business Solutions today.