Dra Certifed Collection Caller

Join Bhavani Business Solutions as a Dra Certifed Collection Caller in Ghatkopar East, Mumbai. There are 22 open positions. The pay goes up to ₹45,000/month. No experience? You can still apply.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Type : Outbound, Domestic | Languages : English, Hindi, Marathi

Your responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: Tenth Pass
• Comfortable with Domestic, English, Hindi, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: English, Hindi, Marathi
• You are customer-first and polite

Pay and perks

Salary: ₹15,000 – ₹45,000 per month, based on skills and experience.

Job at a glance

• Work location: Ghatkopar East, Mumbai, Maharashtra
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 22
• Employment type: Full time

Ready to start? Upload your resume and apply to Bhavani Business Solutions today.