Dra Passed Collection Agent

Bhavani Business Solutions has an opening for a Dra Passed Collection Agent based in Ghatkopar, Mumbai. Freshers can apply. The pay goes up to ₹35,000/month. 15 candidates will be hired for this role.

Note from the employer

A Debt Recovery Agent (Dra) Candidate Job Description Involves Contacting Customers To Recover Overdue Payments For Banks And Financial Institutions. Key Responsibilities Include Making Collection Calls, Negotiating Repayment Plans, Maintaining Records, And Ensuring Compliance With Regulations Like Those Set By The Rbi. The Goal Is To Minimize Financial Losses While Maintaining Professionalism And Assisting Customers With Repayment. Type : Outbound | Languages : English, Hindi, Marathi

Pay and perks

Salary: ₹15,000 – ₹35,000 per month, based on skills and experience.

Your responsibilities

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Candidate profile

• Open to freshers
• Tenth Pass or equivalent
• Good knowledge of English, Hindi, Marathi and Outbound
• Basic English
• Freshers can apply
• Type: Outbound
• Languages: English, Hindi, Marathi

Job details

• Job location: Ghatkopar, Mumbai, Maharashtra
• Working hours: 09:00 am - 6:30pm | Monday to Saturday
• Vacancies: 15
• Job type: Full time
• Interview timings: 10:00 am - 4:00pm | Monday to Saturday
• Work mode: On-site

Interested? Apply now on BetterJobs with your resume — Bhavani Business Solutions reviews applications regularly.