Female Backend Collections Process

Bhavani Business Solutions wants to bring on a Female Backend Collections Process for its Ghatkopar West, Mumbai team. Great for first-time job seekers. Salary is up to ₹20,000/month. There are 15 open positions.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Type : Outbound, Domestic | Languages : Marathi, Hindi, English

What the job involves

• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant

Salary and benefits

The salary for this role is ₹13,000 – ₹20,000 per month.

Who can apply

• Open to freshers
• Tenth Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Marathi and Outbound
• Female Only
• No English required
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Marathi, Hindi, English

Quick facts

• Location: Ghatkopar West, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 10:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday
• Openings: 15
• Work type: Office-based

Click Apply to send your profile to Bhavani Business Solutions. It takes less than a minute.