Female Telecaller Loan Recovery Pro...

Bhavani Business Solutions is looking for a Female Telecaller Loan Recovery Pro... to join its team in Ghatkoper, Mumbai. There are 25 open positions. Salary is up to ₹22,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Type : Outbound, Domestic | Languages : Marathi, Hindi, English

Compensation

The salary for this role is ₹12,000 – ₹22,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: Tenth Pass
• Good knowledge of Domestic, English, Hindi, Marathi and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Marathi, Hindi, English
• Someone calm under pressure and customer-first

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Ghatkoper, Mumbai, Maharashtra
• Openings: 25
• Employment type: Full time
• Timings: 9:00 AM - 6:30 PM | Monday to Saturday
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Bhavani Business Solutions reviews applications regularly.