Fresher Backend Banking Process

Bhavani Business Solutions has an opening for a Fresher Backend Banking Process based in Ghatkopar East, Mumbai. Great for first-time job seekers. Salary is up to ₹25,000/month. 22 candidates will be hired for this role.

Employer’s description

The Collection Executive Is Responsible For Recovering Overdue Loan Emi Payments By Communicating With Customers Through Calls, Follow-Ups, And Visits (If Required). The Role Involves Maintaining Professional Customer Relationships While Achieving Monthly Collection Targets And Ensuring Compliance With Company Policies. Type : Outbound, Domestic | Languages : English, Hindi, Marathi

What the job involves

As a Fresher Backend Banking Process, your work will include:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• You'll escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Compensation

Salary: ₹13,000 – ₹25,000 per month, based on skills and experience.

Skills and qualifications

• Freshers are welcome to apply
• Education: Tenth Pass
• Good knowledge of Domestic, English, Hindi, Marathi and Outbound
• Female Only
• No English required
• Freshers can apply
• Type: Outbound, Domestic
• Languages: English, Hindi, Marathi
• A customer-first, calm under pressure attitude

Job at a glance

• Location: Ghatkopar East, Mumbai, Maharashtra
• Work mode: Office-based
• Working hours: 09:00 am - 6:30pm | Monday to Saturday
• Interview timings: 10:00 am - 4:00pm | Monday to Saturday
• Vacancies: 22
• Employment type: Full time

Ready to start? Upload your resume and apply to Bhavani Business Solutions today.