Senior Tele Caller

Bhavani Business Solutions has an opening for a Senior Tele Caller based in Ghatkopar East, Mumbai. You can earn up to ₹30,000/month. There are 5 open positions.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory.

Day-to-day work

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Compensation

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Eligibility

• 2+ years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of Verbal communication, CRM tools, Hindi and English and Complaint handling
• Basic English
• More Than 2 Years Experience Compulsory.
• Someone polite and patient

Job at a glance

• Work location: Ghatkopar East, Mumbai, Maharashtra
• Work type: Work from office
• Openings: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Click Apply to send your profile to Bhavani Business Solutions. It takes less than a minute.