Telecaller - Collection

Bhavani Business Solutions wants to bring on a Telecaller - Collection for its Kalyan West, Mumbai team. The team is filling 10 vacancies. Salary is up to ₹25,000/month.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Type : Domestic, Outbound, Inbound | Languages : Malayalam, Tamil, Telugu, Kannada, Marathi, Hindi, English

Pay and perks

You will be paid ₹12,000 – ₹25,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Education: Tenth Pass
• Comfortable with Domestic, English, Hindi, Inbound, Kannada, Malayalam, Marathi, Outbound
• Basic English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: Malayalam, Tamil, Telugu, Kannada, Marathi, Hindi, English
• Someone calm under pressure and patient

What the job involves

• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Quick facts

• Location: Kalyan West, Mumbai, Maharashtra
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Work from office

Ready to start? Upload your resume and apply to Bhavani Business Solutions today.