Telecaller Loan Recovery Process

Join Bhavani Business Solutions as a Telecaller Loan Recovery Process in Kurla East, Mumbai. Salary is up to ₹38,000/month. The team is filling 15 vacancies. Freshers can apply.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. Type : Outbound, Domestic | Languages : Marathi, Hindi, English

Eligibility

• Open to freshers
• Minimum qualification: Tenth Pass
• Good knowledge of Domestic, English, Hindi, Marathi and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Marathi, Hindi, English
• You are polite and customer-first

Roles and responsibilities

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Pay and perks

The salary for this role is ₹13,000 – ₹38,000 per month.

Job details

• Location: Kurla East, Mumbai, Maharashtra
• Interview timings: 10:00 AM - 5:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 15
• Shift: 9:00 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Bhavani Business Solutions reviews applications regularly.