Telecaller - Loans Collection

Join Bhavani Business Solutions as a Telecaller - Loans Collection in Kalyan, Mumbai. You can earn up to ₹30,000/month. The team is filling 10 vacancies.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound, Inbound | Languages : Marathi, Hindi, English

Day-to-day work

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

What you get

Salary: ₹15,000 – ₹30,000 per month, based on skills and experience.

Who can apply

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of Domestic, English, Hindi, Inbound, Marathi and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound, Inbound
• Languages: Marathi, Hindi, English
• You are patient and polite

Job at a glance

• Work location: Kalyan, Mumbai, Maharashtra
• Openings: 10
• Work mode: Office-based
• Working hours: 9:00 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 5:00 PM | Monday to Saturday

Click Apply to send your profile to Bhavani Business Solutions. It takes less than a minute.