Customer Care Executive

Bia Ventures Private Limited is hiring a Customer Care Executive in JP Nagar, Bengaluru. The team is filling 5 vacancies. Salary is up to ₹18,000/month.

In the employer’s words

Greet Customers And Assist With Vehicle Selection And Related Inquiries. Respond To Customer Inquiries By Telephone In Regarding, Pricing, And Vehicle Availability. Address And Resolve Customer Complaints In A Professional And Empathetic Manner. Languages : English, Kannada

Candidate profile

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Comfortable with English, Kannada
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Kannada

Pay and perks

Salary: ₹14,000 – ₹18,000 per month, based on skills and experience.

What the job involves

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Job details

• Work location: JP Nagar, Bengaluru, Karnataka
• Openings: 5
• Job type: Full time
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Bia Ventures Private Limited today.