Customer Care Executive

Start your next role as a Customer Care Executive with Bia Ventures Private Limited in Jalahalli Cross, Bengaluru. There are 30 open positions. Salary is up to ₹18,000/month. Freshers can apply.

In the employer’s words

Handle Inbound And Outbound Customer Calls Professionally.Schedule Vehicle Service Appointments And Confirm Bookings.Follow Up With Customers On Service Status, Vehicle Delivery, And Pending Jobs.Resolve Customer Queries And Complaints Promptly, Escalating When Required.Conduct Post-Service Feedback Calls And Maintain Customer Satisfaction. Languages : Kannada, English

What the job involves

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Skills and qualifications

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Good knowledge of English and Kannada
• Female Only
• Basic English
• Freshers can apply
• Languages: Kannada, English
• You are customer-first and patient

Salary

The salary for this role is ₹16,000 – ₹18,000 per month.

Job at a glance

• Job location: Jalahalli Cross, Bengaluru, Karnataka
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Employment type: Full time

Apply today and take the next step in your career with Bia Ventures Private Limited.