Customer Care Executive

Bia Ventures Private Limited wants to bring on a Customer Care Executive for its JP Nagar, Bengaluru team. No experience? You can still apply. The team is filling 4 vacancies. Salary is up to ₹18,000/month.

Note from the employer

Greet Customers And Assist With Vehicle Selection And Related Inquiries. Respond To Customer Inquiries By Telephone In Regarding, Pricing, And Vehicle Availability. Address And Resolve Customer Complaints In A Professional And Empathetic Manner. Languages : English, Kannada

What you will do

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Salary

Salary: ₹15,000 – ₹18,000 per month, based on skills and experience.

Candidate profile

• Open to freshers
• Below 10th or equivalent
• Skills: English, Kannada
• Female Only
• Basic English
• Freshers can apply
• Languages: English, Kannada
• Someone calm under pressure and polite

Quick facts

• Location: JP Nagar, Bengaluru, Karnataka
• Vacancies: 4
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Bia Ventures Private Limited today.