Delivery Partner Xpress Bess

Start your next role as a Delivery Partner Xpress Bess with Big Basket in Airoli West, Mumbai. The pay goes up to ₹53,000/month. 6 candidates will be hired for this role. No experience? You can still apply.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. Languages : Bengali, Punjabi, Marathi, Hindi, English

Eligibility

• Freshers are welcome to apply
• Education: Below 10th
• Good knowledge of Bengali, English, Hindi, Marathi and Punjabi
• Male Only
• No English required
• Freshers can apply
• Languages: Bengali, Punjabi, Marathi, Hindi, English
• A polite, patient attitude

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Salary

The salary for this role is ₹38,000 – ₹53,000 per month.

Job details

• Work location: Airoli West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 6

If this job suits you, apply now — shortlisted candidates will be contacted by Big Basket.