Floor Operations Manager

Start your next role as a Floor Operations Manager with Big Five Inc in Vile Parle West, Mumbai. There are 2 open positions. The pay goes up to ₹29,000/month.

In the employer’s words

Warehouse Operations: Manage Daily Inbound, Storage, Picking, Packing, And Dispatch; Ensure Efficient Space Use And Safety Compliance.Inventory Control: Monitor Stock, Conduct Audits, Reduce Discrepancies, And Coordinate With Procurement.Order Fulfillment: Handle E-Commerce Orders, Ensure Timely Shipping, Meet Slas, And Manage Returns (Rto).Pack. More Than 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Eligibility

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of English, Hindi and Marathi
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are calm under pressure and customer-first

Your responsibilities

• Follow call scripts and update customers on ticket status.
• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Salary and benefits

You will be paid ₹21,000 – ₹29,000 per month.

Quick facts

• Work location: Vile Parle West, Mumbai, Maharashtra
• Employment type: Full time
• Openings: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Big Five Inc.