Work From Home - Call Centre Bpo Executive

Bigbasket is looking for a Work From Home - Call Centre Bpo Executive to join its team in remote. Salary is up to ₹35,000/month. 24 candidates will be hired for this role.

Employer’s description

Hiring And Customer Support. Languages : Hindi, English

Requirements

• Open to freshers
• Minimum qualification: Below 10th
• Skills: English, Hindi
• Male Only
• No English required
• Freshers can apply
• Work from home
• Languages: Hindi, English
• A polite, patient attitude

Salary and benefits

Salary: ₹26,000 – ₹35,000 per month, based on skills and experience.

What the job involves

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Job at a glance

• Job location: remote
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 24
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Fully remote

Ready to start? Upload your resume and apply to Bigbasket today.