Work From Home - Customer Support Executive

Looking for a Work From Home - Customer Support Executive role in remote? Bigbasket Xpress bess is hiring now. 2 candidates will be hired for this role. Salary is up to ₹45,000/month. No experience? You can still apply.

Roles and responsibilities

• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy.

Salary and benefits

Compensation: ₹40,000 – ₹45,000 per month.

Who can apply

• Freshers are welcome to apply
• Minimum qualification: Tenth Pass
• Good knowledge of Complaint handling, Active listening, CRM tools and Typing speed
• Male Only
• No English required
• Freshers can apply
• Work from home
• You are patient and polite

Position details

• Job location: remote
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Work mode: Remote (work from home)

Ready to start? Upload your resume and apply to Bigbasket Xpress bess today.