Work From Home - Customer Support Executive

Bigbasket Xpress bess has an opening for a Work From Home - Customer Support Executive based in remote. The team is filling 2 vacancies. Freshers can apply. The pay goes up to ₹45,000/month.

What we are looking for

• Open to freshers
• Minimum qualification: Tenth Pass
• Skills: Complaint handling, Hindi and English, Typing speed, CRM tools
• Male Only
• No English required
• Freshers can apply
• Work from home
• Someone customer-first and calm under pressure

Key responsibilities

• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant

Salary

Compensation: ₹40,000 – ₹45,000 per month.

Quick facts

• Work location: remote
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from home
• Vacancies: 2
• Job type: Full time

Apply today and take the next step in your career with Bigbasket Xpress bess.