Work From Home - Customer Support Executive

Bigbasket, Xpress bess has an opening for a Work From Home - Customer Support Executive based in remote. Salary is up to ₹45,000/month. No experience? You can still apply. 2 candidates will be hired for this role.

What the job involves

• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets

Compensation

You will be paid ₹40,000 – ₹45,000 per month.

Who can apply

• No prior experience needed — freshers can apply
• Education: Tenth Pass
• Good knowledge of Typing speed, Hindi and English, CRM tools and Active listening
• Male Only
• No English required
• Freshers can apply
• Work from home
• A polite, calm under pressure attitude

Quick facts

• Job location: remote
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work type: Fully remote
• Openings: 2

Apply today and take the next step in your career with Bigbasket, Xpress bess.