Work From Home - Customer Support Executive

Work from home as a Work From Home - Customer Support Executive with Bigbasket Xpress bess. No experience? You can still apply. The team is filling 2 vacancies. Salary is up to ₹45,000/month.

What you get

Salary: ₹40,000 – ₹45,000 per month, based on skills and experience.

Who can apply

• Freshers are welcome to apply
• Tenth Pass or equivalent
• Skills: CRM tools, Active listening, Hindi and English, Complaint handling
• Male Only
• No English required
• Freshers can apply
• Work from home
• You are customer-first and calm under pressure

What you will do

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: remote
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Remote (work from home)
• Vacancies: 2
• Job type: Full time

Ready to start? Upload your resume and apply to Bigbasket Xpress bess today.