Reservation Manager

Looking for a Reservation Manager role in Vashi, Mumbai? Bigfoot Hospitality is hiring now. Salary is up to ₹20,000/month. 2 candidates will be hired for this role.

Note from the employer

Managing The Hotel Reservations Through Telephonic Calls. 1 - 2 Years Experience Compulsory. | Type : Sales, Inbound | Languages : English, Hindi, Marathi

Your responsibilities

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Marathi, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Inbound
• Languages: English, Hindi, Marathi
• A patient, polite attitude

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Position details

• Job location: Vashi, Mumbai, Maharashtra
• Vacancies: 2
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Bigfoot Hospitality today.