Inbound Calling Executive

A new Inbound Calling Executive role is open at BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services), Ghatkopar West, Mumbai. You can earn up to ₹23,000/month. The team is filling 30 vacancies.

Employer’s description

Hiring For Telecalling Executivelocation: Thane Westsalary: 18,000 To 28,000 + Incentivestiming: 10 Am To 7 Pmgood Communication Skills Required. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A customer-first, patient attitude

Your responsibilities

As an Inbound Calling Executive, your work will include:

• You will follow call scripts and update customers on ticket status.
• You will meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Compensation

The salary for this role is ₹18,000 – ₹23,000 per month.

Job at a glance

• Job location: Ghatkopar West, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work mode: Office-based
• Employment type: Full time

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