International Bpo Executive

BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) is hiring an International Bpo Executive in Kandivali, Mumbai. The team is filling 10 vacancies. The pay goes up to ₹35,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of English and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A calm under pressure, polite attitude

What you will do

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

What you get

Compensation: ₹25,000 – ₹35,000 per month.

Quick facts

• Location: Kandivali, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 10
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services).