International Bpo Executive

Looking for an International Bpo Executive role in Borivali West, Mumbai? BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) is hiring now. The pay goes up to ₹35,000/month. 10 candidates will be hired for this role.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International | Languages : Hindi, English

Requirements

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Good knowledge of English, Hindi and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: Hindi, English

What you get

The salary for this role is ₹25,000 – ₹35,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Job at a glance

• Work location: Borivali West, Mumbai, Maharashtra
• Vacancies: 10
• Job type: Full time
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) today.