International Bpo Executive

BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) wants to bring on an International Bpo Executive for its Andheri, Mumbai team. The team is filling 30 vacancies. The pay goes up to ₹35,000/month.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Comfortable with English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• Someone polite and customer-first

Salary and benefits

Compensation: ₹25,000 – ₹35,000 per month.

Roles and responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• You will follow call scripts and update customers on ticket status.
• You'll identify upsell opportunities where relevant.
• You will handle inbound and outbound customer calls, chats or emails.

Job details

• Location: Andheri, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Vacancies: 30
• Employment type: Full time

Apply today and take the next step in your career with BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services).