International Bpo Executive

BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) is looking for an International Bpo Executive to join its team in Kandivali, Mumbai. The pay goes up to ₹35,000/month. 30 candidates will be hired for this role.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Inbound, Outbound, Sales, Domestic | Marketing | Languages : English

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with Domestic, English, Inbound, International, Marketing, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound, Outbound, Sales, Domestic
• Marketing
• Languages: English
• Someone customer-first and patient

What you get

You will be paid ₹25,000 – ₹35,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails

Job details

• Location: Kandivali, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30
• Work mode: Work from office
• Job type: Full time

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