International Bpo Executive

Join Bijendra Ramshiroman Mishra (Ak Consultancy Services) as an International Bpo Executive in Kandivali East, Mumbai. The pay goes up to ₹35,000/month. There are 10 open positions.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Who can apply

• 1–2 years of relevant experience
• Education: Tenth Pass
• Skills: English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

Day-to-day work

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system

Salary and benefits

You will be paid ₹25,000 – ₹35,000 per month.

Position details

• Job location: Kandivali East, Mumbai, Maharashtra
• Work mode: Office-based
• Vacancies: 10
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Bijendra Ramshiroman Mishra (Ak Consultancy Services). It takes less than a minute.