International Call Center

Bijendra Ramshiroman Mishra (Ak Consultancy Services) is hiring an International Call Center in Kandivali, Mumbai. Salary is up to ₹35,000/month. The team is filling 30 vacancies.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Outbound, Sales | Languages : English

Candidate profile

• 1–2 years of relevant experience
• Education: Tenth Pass
• Good knowledge of English, International, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Outbound, Sales
• Languages: English
• Someone calm under pressure and polite

What the job involves

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

The salary for this role is ₹25,000 – ₹35,000 per month.

Job details

• Job location: Kandivali, Mumbai, Maharashtra
• Work type: Work from office
• Openings: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

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