International Call Center

Bijendra Ramshiroman Mishra (Ak Consultancy Services) is looking for an International Call Center to join its team in Kandivali, Mumbai. There are 30 open positions. You can earn up to ₹35,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

What we are looking for

• 1–2 years of relevant experience
• Education: Tenth Pass
• Good knowledge of English and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• Someone customer-first and calm under pressure

What the job involves

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant

Pay and perks

The salary for this role is ₹25,000 – ₹35,000 per month.

Position details

• Work location: Kandivali, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work type: Work from office
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Bijendra Ramshiroman Mishra (Ak Consultancy Services) today.