International Call Center

Bijendra Ramshiroman Mishra (Ak Consultancy Services) is hiring an International Call Center in Malad, Mumbai. The team is filling 10 vacancies. You can earn up to ₹35,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Your responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• You will handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.

Compensation

Compensation: ₹25,000 – ₹35,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• A patient, polite attitude

Quick facts

• Location: Malad, Mumbai, Maharashtra
• Employment type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 10

Interested? Apply now on BetterJobs with your resume — Bijendra Ramshiroman Mishra (Ak Consultancy Services) reviews applications regularly.