International Telecaller

Looking for an International Telecaller role in Borivali, Mumbai? Bijendra Ramshiroman Mishra (Ak Consultancy Services) is hiring now. The pay goes up to ₹40,000/month. There are 20 open positions.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International | Languages : English

Key responsibilities

Here is what a typical day looks like:

• You'll resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system

Requirements

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with English, International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: English
• A polite, calm under pressure attitude

Compensation

The salary for this role is ₹25,000 – ₹40,000 per month.

Position details

• Location: Borivali, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 20

If this job suits you, apply now — shortlisted candidates will be contacted by Bijendra Ramshiroman Mishra (Ak Consultancy Services).