International Voice Process Agent

BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) is hiring an International Voice Process Agent in Thane, Mumbai. Salary is up to ₹30,000/month. The team is filling 30 vacancies. Great for first-time job seekers.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Type : International, Inbound, Outbound, Sales | Marketing | Languages : English

Roles and responsibilities

• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

What you get

Compensation: ₹15,000 – ₹30,000 per month.

Eligibility

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Comfortable with English, Inbound, International, Marketing, Outbound, Sales
• Good English
• Freshers can apply
• Type: International, Inbound, Outbound, Sales
• Marketing
• Languages: English
• You are calm under pressure and polite

Job details

• Job location: Thane, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 6:30 PM - 4:30 AM | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) reviews applications regularly.