International Voice Process Agent

Start your next role as an International Voice Process Agent with Bijendra Ramshiroman Mishra (Ak Consultancy Services) in Borivali, Mumbai. 30 candidates will be hired for this role. You can earn up to ₹35,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International | Languages : Hindi, English

Candidate profile

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of English, Hindi and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: Hindi, English

Day-to-day work

• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

What you get

The salary for this role is ₹25,000 – ₹35,000 per month.

Position details

• Job location: Borivali, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 6:30 PM - 4:30 AM | Monday to Saturday
• Work mode: On-site
• Vacancies: 30

Apply today and take the next step in your career with Bijendra Ramshiroman Mishra (Ak Consultancy Services).