International Voice Process Agent

BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) wants to bring on an International Voice Process Agent for its Kandivali East, Mumbai team. There are 30 open positions. The pay goes up to ₹35,000/month.

Note from the employer

An International Telecaller Handles Inbound/Outbound Calls, Usually In Us/Uk/Canada Shifts, To Sell Products, Provide Support, Or Generate Leads For Global Clients. Key Requirements Include Excellent English Communication, Strong Negotiation Skills, And Proficiency In Crm Software, Often Requiring 13 Years Of Experience With Competitive Salary,. 1 - 2 Years Experience Compulsory. | Type : International, Sales, Outbound, Domestic, Inbound | Marketing | Languages : English

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA.

What we are looking for

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Skills: Domestic, English, Inbound, International, Marketing, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Sales, Outbound, Domestic, Inbound
• Marketing
• Languages: English
• A polite, customer-first attitude

What you get

Compensation: ₹25,000 – ₹35,000 per month.

Quick facts

• Work location: Kandivali East, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services).