International Voice Process Agent

Join BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) as an International Voice Process Agent in Kandivali, Mumbai. 30 candidates will be hired for this role. Salary is up to ₹35,000/month.

Note from the employer

An International Telecaller Makes Outbound Or Handles Inbound Calls To International Clients (E.G., Uk, Usa, Middle East) To Sell Products, Generate Leads, Or Provide Customer Support. They Require Excellent English Communication, Strong Negotiation Skills, And Ability To Work In Night Shifts, Typically Using A Crm To Document Interactions. 1 - 2 Years Experience Compulsory. | Type : Sales, International, Domestic, Outbound, Inbound | Marketing | Languages : English

Compensation

Salary: ₹25,000 – ₹35,000 per month, based on skills and experience.

Requirements

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Good knowledge of Domestic, English, Inbound, International, Marketing, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, International, Domestic, Outbound, Inbound
• Marketing
• Languages: English
• Someone calm under pressure and customer-first

What the job involves

• You'll handle inbound and outbound customer calls, chats or emails.
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.

Position details

• Location: Kandivali, Mumbai, Maharashtra
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Vacancies: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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