International Voice Process Agent

Bijendra Ramshiroman Mishra (Ak Consultancy Services) has an opening for an International Voice Process Agent based in Kandivali East, Mumbai. There are 10 open positions. The pay goes up to ₹35,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International | Languages : Hindi, English

What the job involves

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Good knowledge of English, Hindi and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International
• Languages: Hindi, English
• A calm under pressure, customer-first attitude

What you get

Compensation: ₹25,000 – ₹35,000 per month.

Quick facts

• Location: Kandivali East, Mumbai, Maharashtra
• Vacancies: 10
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Bijendra Ramshiroman Mishra (Ak Consultancy Services).