International Voice Process Agent

Join BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) as an International Voice Process Agent in Virar, Mumbai. 30 candidates will be hired for this role. Salary is up to ₹35,000/month.

Note from the employer

An International Telecaller (Voice Process) Manages Outbound/Inbound Calls With Global Clients To Drive Sales, Provide Customer Support, Or Conduct Market Research. Key Responsibilities Include Achieving Targets, Resolving Inquiries, Maintaining Crm Records, And Maintaining High-Quality Communication In Foreign Languages/Accents. 1 - 2 Years Experience Compulsory. | Type : International, Sales, Outbound, Inbound, Domestic | Languages : English

What we are looking for

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Skills: Domestic, English, Inbound, International, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Sales, Outbound, Inbound, Domestic
• Languages: English
• Someone calm under pressure and polite

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Compensation

Compensation: ₹25,000 – ₹35,000 per month.

Position details

• Work location: Virar, Mumbai, Maharashtra
• Work type: Work from office
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) reviews applications regularly.