International Voice Process Agent

Looking for an International Voice Process Agent role in Kandivali, Mumbai? BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) is hiring now. The team is filling 30 vacancies. The pay goes up to ₹40,000/month.

In the employer’s words

To Reach Out To Potential Clients Or Customers Regarding A Tender Or Call For Bids. It Involves Contacting Individuals Or Businesses That Have Expressed Interest In A Specific Project Or Service (Potentially By Responding To An Advertisement Or Previous Communication) Or Those Who Fit A Specific Profile, And Informing Them About Tenders. 1 - 2 Years Experience Compulsory. | Type : International, Sales, Outbound, Domestic | Marketing | Languages : English

Salary and benefits

The salary for this role is ₹25,000 – ₹40,000 per month.

Eligibility

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Domestic, English, International, Marketing, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Sales, Outbound, Domestic
• Marketing
• Languages: English
• A polite, patient attitude

What you will do

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Quick facts

• Work location: Kandivali, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 30

Apply today and take the next step in your career with BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services).