International Voice Process Agent

Join BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) as an International Voice Process Agent in Kandivali East, Mumbai. Salary is up to ₹35,000/month. There are 30 open positions.

Note from the employer

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Inbound, Outbound, Sales | Languages : Hindi, English

Eligibility

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of English, Hindi, Inbound, International, Outbound and Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound, Outbound, Sales
• Languages: Hindi, English
• You are polite and calm under pressure

What you will do

• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status

Pay and perks

Compensation: ₹25,000 – ₹35,000 per month.

Job details

• Job location: Kandivali East, Mumbai, Maharashtra
• Work mode: Office-based
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30

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