International Voice Process

Join Bijendra Ramshiroman Mishra (Ak Consultancy Services) as an International Voice Process in Virar, Mumbai. 30 candidates will be hired for this role. Salary is up to ₹35,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Languages : English

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Skills: English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English

Key responsibilities

As an International Voice Process, your work will include:

• Identify upsell opportunities where relevant
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy

Salary

Salary: ₹30,000 – ₹35,000 per month, based on skills and experience.

Position details

• Job location: Virar, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Bijendra Ramshiroman Mishra (Ak Consultancy Services).