International Voice Process

BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) is hiring an International Voice Process in Borivali, Mumbai. There are 30 open positions. The pay goes up to ₹35,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Languages : English

Roles and responsibilities

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Candidate profile

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of English
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English
• You are patient and calm under pressure

Compensation

You will be paid ₹30,000 – ₹35,000 per month.

Position details

• Job location: Borivali, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 30
• Work mode: Work from office
• Job type: Full time

Apply today and take the next step in your career with BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services).