International Voice Process

A new International Voice Process role is open at Bijendra Ramshiroman Mishra (Ak Consultancy Services), Thane, Mumbai. 30 candidates will be hired for this role. Salary is up to ₹30,000/month.

Note from the employer

Earn Up To 30,000! Hiring Customer Service Executive Us Healthcare Process. Handle Inbound/Outbound Calls, Resolve Queries & Maintain Service Quality. Min 6 Months International Voice Exp Required. Excellent English Needed. Night Shift. Immediate Joiners Preferred. 1 - 2 Years Experience Compulsory. | Languages : English

Key responsibilities

As an International Voice Process, your work will include:

• Meet quality, call-handling and satisfaction targets
• You will identify upsell opportunities where relevant.
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English
• Good English
• Night shift
• 1 - 2 Years Experience Compulsory.
• Languages: English
• A polite, patient attitude

Salary and benefits

The salary for this role is ₹20,000 – ₹30,000 per month.

Job details

• Work location: Thane, Mumbai, Maharashtra
• Work type: Office-based
• Job type: Full time
• Vacancies: 30
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Bijendra Ramshiroman Mishra (Ak Consultancy Services).