Senior Tele Caller

Join Bijendra Ramshiroman Mishra (Ak Consultancy Services) as a Senior Tele Caller in Vikhroli, Mumbai. 30 candidates will be hired for this role. Salary is up to ₹25,000/month.

Employer’s description

Telecaller Outbound. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English

Pay and perks

You will be paid ₹18,000 – ₹25,000 per month.

What the job involves

• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job details

• Location: Vikhroli, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Job type: Full time
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Bijendra Ramshiroman Mishra (Ak Consultancy Services).