Senior Telesales Associate

Looking for a Senior Telesales Associate role in Tilaknagar, Mumbai? BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) is hiring now. 30 candidates will be hired for this role. The pay goes up to ₹30,000/month.

In the employer’s words

Telesales. 1 - 2 Years Experience Compulsory. | Type : Domestic | Languages : Hindi, English

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Domestic, English and Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic
• Languages: Hindi, English
• Someone patient and customer-first

Salary

The salary for this role is ₹18,000 – ₹30,000 per month.

What the job involves

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• You will meet quality, call-handling and satisfaction targets.

Position details

• Job location: Tilaknagar, Mumbai, Maharashtra
• Openings: 30
• Employment type: Full time
• Work type: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services).