Tele Caller

BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) is looking for a Tele Caller to join its team in Malad, Mumbai. There are 30 open positions. The pay goes up to ₹25,000/month.

Employer’s description

Telecaliing. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English

Roles and responsibilities

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Salary and benefits

Compensation: ₹15,000 – ₹25,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Skills: English, Hindi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are calm under pressure and patient

Position details

• Job location: Malad, Mumbai, Maharashtra
• Work type: On-site
• Openings: 30
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

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