Telecaller

BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) is looking for a Telecaller to join its team in Vikhroli, Mumbai. The pay goes up to ₹30,000/month. 30 candidates will be hired for this role.

Note from the employer

Connect With Potential Customers And Explain Toothsi And Skinsi (Hydra Facial & Skin Treatments) Services* Understand Customer Requirements And Recommend Suitable Solutions (Smile Transformation / Skin Treatments)* Handle Inbound & Outbound Sales Inquiries Via Calls, Chats, Emails, And Whatsapp. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound, Domestic | Languages : Hindi, English

Requirements

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound, Domestic
• Languages: Hindi, English
• Someone customer-first and patient

Salary

Salary: ₹18,000 – ₹30,000 per month, based on skills and experience.

What the job involves

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job at a glance

• Job location: Vikhroli, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) reviews applications regularly.