Telecaller

BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) wants to bring on a Telecaller for its Thane, Mumbai team. The team is filling 30 vacancies. You can earn up to ₹17,000/month.

Employer’s description

Make Outbound Calls To Potential And Existing Customers.Explain Products/Services And Answer Customer Queries.Generate Leads And Schedule Appointments.Follow Up With Customers And Maintain Relationships. Update Customer Information In The Database .Achieve Daily And Monthly Calling Targets. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Domestic, Inbound | Marketing | Languages : English, Hindi

Pay and perks

Salary: ₹15,000 – ₹17,000 per month, based on skills and experience.

What you will do

• Escalate complex cases to the right team within the SLA
• You will meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Marketing, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Domestic, Inbound
• Marketing
• Languages: English, Hindi
• You are patient and polite

Job details

• Work location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 30

Ready to start? Upload your resume and apply to BIJENDRA RAMSHIROMAN MISHRA (AK Consultancy Services) today.